FAQ

How to apply as an artist?

To apply as an artist please fill out the form with examples of your artwork at the following link:

http://tombokka.com/apply-as-an-artist.html

What are the washing instructions?

  • Turn the garment inside out
  • Wash in cold water
  • Use a mild detergent for best results
  • Do not use bleach or bleach alternatives
  • Remove the garment promptly from the washer. The color may bleed if left in the washer
  • Dry in low temperature
  • Iron inside out
How will the products I order be delivered to me?
Through a courier service.
How long will it take to have my order delivered to me?
It usually takes between 4-6 days.
Is the artwork on bags or cushions printed on both sides?
Only on the front side, the back side is black.
How will I pay for anything I order?
We have a cash on delivery policy and so all orders will be paid for when they are delivered to you.
Can I get a custom design printed?
Unfortunately we do not allow for custom printing.

If I cant find the print I want for my phone model can I get it be made specially?

Unfortunately we are restricted to the demands of the artists on what they wish to print their art on, however please feel free to send us an email at: info@tombokka.com with any suggestions and we’ll try our best to make it happen.

Can I buy products in bulk and do they have a special price?

If you are interested in buying any of our products in bulk, please send us an email at: info@tombokka.com

Can I order from outside of Egypt?

Yes you can, if you wish to do so please send us an email at: info@tombokka.com

Do the products look identical to what they look like on the website?

Depending on the material used there may be slight differences between what you see on the website and the actual product.