Terms of Service

1. General

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Tombokka, hereinafter referred to as "us" or ”we”, at the Tombokka website or mobile website.

By using tombokka.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship, with a residential address in Egypt can place an order.

The inclusion of any products or services on tombokka.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on tombokka.com at the time you place your order.

2. Shipping and Delivery Policy

The prices displayed at tombokka.com include the statutory Sales Tax but do not include a delivery charge.

The delivery charge for each order will vary depending on overall order price, with orders over 400EGP receiving free shipping (Zones 1,2 & 3 only, 50% discounts for zones 4 & 5). The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.